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Shipping policy

Shipping Policy – Velaro

At Arcova, we’re committed to delivering your order safely and on time.

Shipping Time

All orders are processed and shipped within 7–10 working days. You’ll receive a confirmation email with tracking information as soon as your order is dispatched.

Money-Back Guarantee

We want you to love your purchase! That’s why we offer a 30-day money-back guarantee on all orders. If you're not satisfied for any reason, simply contact us for a hassle-free return.

Warranty

Every order comes with a 3-month warranty. If you experience any product defects or issues within this period, please reach out and we’ll make it right.

Delayed Orders

If your order is delayed beyond the expected timeframe, please don’t hesitate to contact our support team at support@tryvelaro.com. We're here to help and ensure you receive your order as soon as possible.

Thank you for choosing Velaro!

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